Tewitfield Marina FAQs
Frequently asked questions
All you need to do is ask
You'll find answers to some of the most common queries right here. However, if you can't find what you're looking for, don't hesitate to get in touch - we'd be happy to help.
General
- Can I bring my dog?
Yes, you can. We have designated dog-friendly properties. There is a fee of £25 per dog per stay, and we provide a complimentary dog bed, towel, feeding bowls and a goodie bag! Please note - where accommodation is listed as not dog-friendly, this does not guarantee that the property has not been occupied by pets in the past.
- What time is check-in?
Check-in is from 4pm. However we do offer an early check in from 12pm. Please note that this is subject to availability and has to be booked prior to arrival.
- What time is check-out?
Check-out is 10am, although we do offer a late check-out of 12pm for £25. This is subject to availability and must be booked prior to arrival.
- What are the reception opening times?
Our office opening times are:
Monday and Friday: 9am - 7pm
Tuesday to Thursday: 9am - 5pm
Saturday and Sunday: 10am - 5pm
- What is the cancellation policy?
Please refer to section 9 of our Booking Terms and Conditions.
- How much will the deposit be?
The deposit will be 25% of the total booking price.
- I’m bringing a baby, are a travel cot and high chair provided?
Travel cots and high chairs are available on request, free of charge. If you would like to add these to your booking, please contact us on 01539 587 842. Subject to availability. Please note that bedding is not provided for the travel cot and the mattress supplied is thin, so you will need to bring your own.
- Are there accessible facilities?
Please refer to our accessibility statement for details.
- Is there a washing machine on site?
There are washing machines in all of our properties.
- Is there good phone reception?
The signal at Tewitifled Marina varies depending on your network provider. The signal provided by Vodafone is excellent.
- Do you have an electric car charging point?
Yes - We have one 7.2 kW EV charger on-site. Charges apply. Please download the Monta app in advance of your stay and follow the instructions to charge your vehicle. This is the link for the Monta app in Apple and Android stores. https://monta.com/ie/how-to-charge-with-monta/. Please note, for health and safety reasons, EV owners are not permitted to charge cars on a 3 pin plug at the property.
